CONNEX
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Services · What we build

One production line. Configured per business.

Intake, scoring, decision reports, delivery. The same four-layer architecture, calibrated against your business — its inquiry surface, its data, its team workflow.

Read each layer → Book a 30-min audit
№01 Architecture · Four layers, one core

Each layer is an independent capability, sold and operated as a system.

Below: the stack. Further down: each layer in depth with capabilities, integrations, and output formats.

Intake Scoring Reports Delivery
L01 · Capture

Intake Systems

Capture surfaces that structure prospect intent before a human touches it.

  • Multi-channel inquiry capture
  • Intent & type classification
  • Routing & SLA rules
Output
Structured prospect record
L02 · Scoring

Qualification & Scoring

Rule bases and scoring models calibrated against your closed work.

  • Fit · readiness · urgency · risk
  • Per-business scoring calibration
  • Missing-data & contradiction detection
Output
Verdict + score + confidence
L03 · Reason

Decision Reports

Structured outputs your team can act on — recommendation, breakdown, risk, next action.

  • Structured prospect brief
  • Risk & missing-data flags
  • Suggested next action
Output
Decision report + machine payload
L04 · Deliver

Routing & Delivery

Output drops into your existing CRM or partner brand. No migration.

  • Webhook · REST · signed payloads
  • Direct CRM integrations
  • Team routing & partner white-label
Output
Right prospect → right team
№02 Services in depth · What we deliver

Four services. One operational outcome.

Buy them as one engagement or just the layer that fixes the biggest leak. Each ships with deliverables, an integration contract, and a 60-day pilot.

L01 · Intake Systems Live

Capture every inquiry as structured data, in seconds.

Forms, classifiers, and routers replace your "Contact us" page. We meet the prospect where they show up — web, email, chat, partner referral — and structure their intent before anyone reads it.

What you receive

  • Branded intake surfaces (web form + email parser + partner endpoint)
  • Intent classifier trained on your inquiry types and disqualification patterns
  • Routing logic with SLAs per inquiry category
  • Audit log of every captured prospect, queryable per team
L02 · Qualification & Scoring Live

Score fit, readiness, urgency, and risk — against your own closed work.

Generic scoring models don't ship. We calibrate the scoring layer against your last 50 closed engagements before a single live prospect reaches it. Confidence and contradiction detection are first-class outputs, not nice-to-haves.

What you receive

  • Per-business scoring model calibrated on your closed-won and closed-lost deals
  • 4-dimension scoring: commercial fit, readiness, urgency, risk
  • Missing-data & contradiction detection with severity
  • Confidence interval per prospect — flagged when below threshold
L03 · Decision Reports Live

A brief your team can act on, before the first call.

Every prospect leaves the factory as a structured artifact — recommendation, scoring breakdown, risk flags, suggested next action — plus a machine-readable payload your CRM ingests. Reviewed once, replicable forever.

What you receive

  • Structured decision report (PDF + HTML + JSON payload)
  • Recommendation with cited reasoning and alternative paths
  • Risk & missing-data flags with severity and next action
  • Branded template tuned to your house style and team workflow
L04 · Routing & Delivery Live

Drop the output into your existing operating system. No migration.

The factory is built to live behind your CRM, your ticketing tool, your partner brand — not to replace them. Webhooks, REST, signed payloads, direct CRM integrations, white-label partner programs.

What you receive

  • Direct CRM integration (or webhook into your custom stack)
  • Team routing rules with SLAs and escalation logic
  • Signed payload contracts for audit and partner trust
  • Optional white-label embed for partner-facing deployments
№03 The shift · Before / After CONNEX

A senior partner's week, reframed.

The same inbound volume. The same team. A different operational shape.

Without CONNEX

  • Senior reads every inquiry to figure out if it's worth a call.
  • 60-minute discovery calls before either side knows if there's fit.
  • Spreadsheet-based prospect tracking, no scoring discipline.
  • Missing data discovered mid-call, after time is already spent.
  • Disqualification rate hits 50–70% — invisible until quarter-end.
  • No audit trail when a prospect is dropped.

With CONNEX

  • Every inquiry arrives as a structured brief — fit, risk, missing fields.
  • Discovery calls only with prospects scored above your threshold.
  • CRM holds the score, the reasoning, and the next action per prospect.
  • Missing data flagged at intake, not on the call.
  • Disqualifications happen in the factory — not in senior time.
  • Full audit trail · signed payloads · per-prospect reasoning.
№04 Sample output · Decision report

Every prospect leaves the factory as a decision-grade artifact.

Below: a sample report and its machine-readable payload. The shape doesn't change between businesses — the data inputs and scoring weights do.

PR-2871 · DECISION REPORT · v2026.Q2 connex.factory / reports / pr-2871-decision
0.82 confidence
Recommendation Qualified · senior team High commercial fit · 1 sequential bottleneck · 3 missing fields
Scoring breakdown
Commercial fit
0.92
Readiness signal
0.88
Data completeness
0.68
Timeline feasibility
0.71
Complexity (inverse)
0.58
Risk flags & next action
  • Decision-maker confirmed · authority validated
  • Data completeness 68% · 3 fields missing: budget, scope, deadline.
  • Complexity flagged · senior team routing recommended.
  • Next action · schedule discovery call within 14 days · CRM record created.
№05 Engagement shape · 60 days, pilot-first

Audit. Configure. Operate.

Three engagements per quarter, founder-led, no fee during pilot. Same shape on every engagement.

Week 1
01

Audit

We run the factory against your last 50 closed matters. We measure where time goes, where leads drop, and what an engine can absorb.

Weeks 2–4
02

Configure

Scoring layer calibrated against your closed matters. Reports tuned to your house style. CRM webhooks wired. Team briefed.

Weeks 5–8
03

Operate

Live on inbound. Founder on direct WhatsApp/Slack with your ops lead. Day-60 decision: stay, leave, or extend.

№ 06 · Next step

A 30-minute audit. An honest answer.

I diagnose your intake against the factory. I tell you whether CONNEX fits — or that you'd be better served by something else.

Book a 30-min audit →